Terms and Conditions (Terms of Service)
Effective Date: 2025-01-01
By opting in to receive SMS messages from Velona Health PLLC (“we,” “us,” “our”), you agree to the following terms:
1. SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Velona Health PLLC for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.
2. Message Frequency
You will receive messages at varying frequency, depending on your appointment schedule; one text message reminder 2 days prior to your appointment and another text message reminder 2 hours before your appointment.
3. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
4. Privacy Policy
Your information will be handled in accordance with our Privacy Policy, which can be viewed at https://www.velonahealth.com/privacy-policy.
5. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at admin@velonahealth.com or by calling 312-324-0953.
6. Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.
By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.